Outsourced Supply Chain Virtual Assistant Services

• Vendor Sourcing

  The process of evaluating potential suppliers in terms of capability, price, and time they take to deliver goods.

• Purchase Orders (PO)

  Generating, transmission, and follow up on the purchase orders with suppliers for procurement.

• Negotiation of Price

  Bargaining with the suppliers to get the best price possible in relation to the deals.

• Vendor Relationship Management

  Ensuring that there is regular interaction with the suppliers and being able to handle issues that are most probably to arise.

• Contract Management

  Examining contracts and their disposition to check their conformity to contractual provisions.

• Procurement Process Optimization

  Simplifying supplier management and cost strategies for organizations.

• Supplier assessment

  Regular evaluation of the supplier’s performance to ensure consistency in the quality and reliability of products or services provided.

• Compliance with laws and regulations

  It makes sure that all the activities regarding procurement are in compliance with the legal and organizational principles.

• Stock management

  Ensuring that there are adequate stocks without any excess so that they do not end up developing a shortage or buying large stocks of goods that may take a long time to sell in the market.

• Reorder Point Management:

  Executing reorder points according to the forecasted demand and supplier lead time.

• Inventory Reporting

  Regular production of reports such as the balance sheet of the stocks, stock turnovers, and the age of the stocks.

• Warehouse Management

  Coordinating with the stove warehousing department for effective storage, intake, and transfer of the inventory.

• Automated Inventory Management System

  Providing an online service of inventory maintenance, tracking, and forecasting product demand.

• Cycle Counting

  Engaging in the count of inventories at regular intervals in order to minimize the chances of inaccuracies in the stock records.

• Aims

  Proposing changes in storage space to effectively organize stock to minimize time spent in a warehouse management system.

• Supply Chain Visibility

  Allowing organizations to track the status of inventory at one or multiple locations at any given time.

• Credit management

  We assist in setting clear payment terms and offering customer credit. We track whether invoices are paid on time.

• Product specification

  We create and document product specifications in detail. Include parameters like quality, compliance, and standardization.

• Customer discounts

  Check whether all agreed discounts and offers are correctly applied on the invoice. Also, verify that the final bill price is accurate.

• Shipment rules

  We assist in establishing shipment guidelines. Verify that all required validations are met before dispatching goods.

Order fulfillment

• Returns management

  We provide smooth and cost-efficient return processes. Improves customer satisfaction and reduces loss.

• Dispute resolution

  Managing issues such as delivery delays, payment problems, and other order-related conflicts.

• Customer satisfaction reports

  Use customer surveys, reviews, and complaint analysis to improve supply chain operations and product quality.

• Financial reporting

  Provide detailed ROI and margin calculations reports. Track performance, manage costs, and monitor other expenses effectively.

• Transportation Control

  Supervising the delivery of products to avoid any delay and having a solution beforehand if the shipment is delayed.

• Freight Management

  This involves identifying ways of managing the inbound and outbound freight, such as carrier booking and scheduling of delivery.

• Customs Procedures

  Avoiding the violation of customs regulations as well as their compliance when preparing import/export documents.

• Transportation Management

  Improving the efficiency of transportation operations and transit times.

• Transportation

  Determining the most efficient shipping channels to avoid costs and enhance the efficiency of the delivery.

• Carrier Negotiation

  The act of communicating with shipping providers to come to better deals on freight prices.

• Data Gathering

  Regular gathering of information regarding the sales and potential market changes.

• Forecast Adjustments

  Revisiting the estimates made earlier in the light of past experience or seasonal and market influences.

• Working with Other Teams

  Ensuring that the teams of the involved functions – sales, marketing, and operations – work in harmony in order to match the supply with the demand.

• Competitive Analysis

  Monitoring external factors which may affect demand in the market and change the expectations accordingly.

• Customer Demand Insights

  Using customers’ buying behavior to enhance the inventory management process.

• Sales & Operations Planning (S&OP)

  Integrating supply chain strategies with business objectives for improved planning accuracy.

• Business organization

  Arranging records of suppliers, customers as well as the shipping details in an orderly manner.

• Expense Management

  Documenting and analyzing the costs accruing from back-office support for supply chain management with the general aim of improving the current budgets, and financial decisions.

• Supply Chain Assistance in Procurement

  Managing documents, compliance issues, and vendor relations in order to facilitate procurement procedures.

• Sales management

  Tracking and controlling sales and purchase orders to avoid issues such as errors and delays.

• Administration and Storage of Documents

  Properly filing contracts, invoices, and other legal documents that a business may deal with on a regular basis.

• Supplier Management

  The procedure of maintaining adequate communication with the suppliers about the orders made by the organization and its expectations from the suppliers.